Who this policy covers
Applied Robotics Company operates applied.bot (Applied, we, us). This policy covers this website, accounts, reservation configuration, preorder payment records, and related support. Contact contact@applied.bot with privacy questions or requests.
The website initially serves adults in the United States. This policy does not describe telemetry from a delivered robot; any product data collection will be explained before activation. Third-party sites and payment services have their own notices.
Applied Robotics Company is the storefront brand of Bolte Machine Company, the seller and Stripe merchant responsible for your reservation, payment, and refund. Your payment statement may show BOLTE MACHINE COMPANY. Contact contact@applied.bot for account, payment, or privacy requests.
Information you provide
We collect the account information used to sign up and authenticate, such as your name and email address, and the configuration and reservation information you submit: color, compute preference, robot name, personality preference, agreement acceptance, payment status, and reservation identifiers.
We also receive information you provide in support, cancellation, refund, or privacy requests. Please do not enter health information, financial account credentials, government identifiers, information about children, or other sensitive information into robot-name or personality fields. These fields are not a confidential advice service.
Information generated by use
Our hosting and security systems may receive IP address, request time, browser and device information, requested page or endpoint, error information, session identifiers, and authentication events. We use these records for operation, security, troubleshooting, and abuse prevention.
With your optional analytics or advertising consent, measurement tools may collect page visits, configuration-funnel events, checkout initiation, and confirmed deposit conversions, along with browser identifiers and permitted campaign attribution information. A purchase event represents the $100 deposit, not the robot's purchase price. We do not send robot-name text, personality text, passwords, payment-card data, or support messages in advertising events.
With analytics consent, PostHog receives a random browser identifier, messaging experiment and audience hypothesis, campaign codes, and explicit journey events from landing-page exposure through authentication steps and verified deposit payment. Audience labels describe campaign messaging hypotheses; we do not infer political beliefs or children’s profiles. Preview traffic is excluded and test payments are labeled separately. We do not enable PostHog session recording, automatic capture, or form-content capture.
Payments
Stripe collects and processes payment credentials directly on its checkout. We do not receive or store full payment-card numbers or card security codes. We receive payment and checkout identifiers, amount, currency, status, and information needed to reconcile reservations, disputes, and refunds; Stripe may provide limited billing or payment-method information.
Stripe and your bank may use information for their own fraud prevention, compliance, and payment operations under their notices. You can review Stripe's privacy notice at https://stripe.com/privacy.
Why we use information
We use information to authenticate you, secure your account, record and display reservations, process deposits and refunds, maintain acceptance records, answer requests, provide operational updates, and comply with applicable accounting, consumer-protection, and legal obligations.
Optional analytics helps us understand website and configuration performance. Optional advertising measurement helps us evaluate campaigns and report confirmed conversions to advertising platforms. Marketing permission is not required to configure a robot, create an account, or reserve Model A. We do not use configuration text to make legal or similarly significant automated decisions about you.
Google and Meta
When permitted by your preferences, we use Google measurement and advertising tags and Meta Pixel to measure visits and deposit conversions. Those providers may combine event information, device or browser identifiers, and campaign data with other information they hold, subject to their own policies. Advertising-related disclosure may be treated as sharing or sale under some state laws, even where no money changes hands.
We do not enable optional advertising tracking without marketing consent. If your browser sends a recognized Global Privacy Control signal, we treat it as an opt-out of advertising sale or sharing for that browser and do not enable marketing tags. Cookie settings also lets you select necessary storage only.
You can review Google's privacy information at https://policies.google.com/privacy and Meta's at https://www.facebook.com/privacy/policy/. We do not promise that changing our settings controls those providers' processing on other websites.
Who receives information
We use Amazon Web Services for hosting, authentication through Amazon Cognito, and application data storage. Stripe provides payment processing. Authorized personnel and contracted service providers may access information only as needed for their work, subject to appropriate obligations. Google and Meta receive optional measurement information only as described above. PostHog provides optional journey and experiment analytics in its US region; see https://posthog.com/privacy.
We may disclose information when reasonably necessary to meet legal obligations, respond to valid legal process, investigate fraud or security incidents, protect people or rights, or facilitate a merger, financing, or transfer of the relevant business subject to applicable protections. We do not disclose configuration text to advertising platforms.
Retention
Account and profile information is ordinarily retained while your account is active and for up to 30 days after a verified deletion request is completed. Financial, reservation-acceptance, payment, and refund records may be retained for seven years after the relevant transaction for accounting, tax, dispute, and legal purposes, with access restricted to those purposes.
Operational security logs are ordinarily retained for up to 90 days. A documented legal hold, unresolved dispute, fraud investigation, security incident, or other legal obligation may require longer retention of relevant records. Backup copies follow their normal limited replacement cycle and are not used to reactivate a deleted account.
We may retain information in a form that no longer reasonably identifies you. Retention depends on the category and purpose; account deletion does not necessarily delete records we must keep or separately retained data held by your payment provider.
Security
We use measures appropriate to the service, including managed authentication, access controls, encrypted network connections, restricted production credentials, and payment processing through Stripe. No website or security measure can guarantee complete protection.
Keep your login credentials private, use a unique password, and notify contact@applied.bot if you suspect account misuse. Do not send payment-card numbers or authentication secrets to support.
Access, correction, and deletion
You may contact contact@applied.bot to request access to, a copy of, correction of, or deletion of information associated with you. We will verify your identity proportionately and respond within the period required by applicable law. We will not ask for a full payment-card number to verify you.
Depending on where you live and whether a particular law applies, you may have additional rights to portability, restriction of certain uses, opt out of targeted advertising or sale or sharing, use an authorized agent, or appeal a denied request. To appeal, reply to the decision or email us with Privacy appeal in the subject. We will explain any denial and available next steps.
We do not discriminate against you for exercising an applicable privacy right. A request may be limited where retaining information is required or permitted by law, necessary to complete a transaction, or necessary to protect another person's rights. You may also contact your state privacy regulator.
California notice
The categories described above include identifiers, customer-record information, commercial information, internet or network activity, and information you choose to submit. Sources are you, your browser, authentication and payment services, and permitted campaign information. Purposes and recipient categories are described in this policy. We do not knowingly sell or share information about anyone under 16.
Where California privacy law applies, your rights may include knowing categories and specific pieces collected, correcting inaccurate information, deleting information subject to exceptions, and opting out of sale or sharing. The optional advertising disclosures described above are the activity to which our advertising opt-out applies. We do not use sensitive personal information to infer characteristics for advertising.
Use Cookie settings or Global Privacy Control to opt out for this browser, or contact contact@applied.bot for a verified account-related request or an authorized-agent request. We collect no sensitive information solely to offer a financial incentive, and there is no financial-incentive program for providing personal information.
Adults and international access
The reservation service is intended for people at least 18 and is not directed to children. We do not knowingly collect account information from children under 13. If you believe a child supplied information, contact us so we can investigate and remove it where appropriate.
We operate the service for the United States and may process information in the United States and other locations where our providers operate. If you access it elsewhere, local rights may still apply; this notice does not claim that the service is offered or legally available in every country.
Communications and changes
Payment, authentication, reservation, refund, and important account or legal messages are operational communications. They are not conditional on accepting advertising cookies. If we offer optional promotional emails, you can unsubscribe using the message's link or contact us; operational notices may continue.
We will update the version and date when this policy changes, and give additional notice or seek consent where required for a material change. A revised notice does not by itself authorize a new optional advertising use that requires your consent. Contact contact@applied.bot with questions.